Policy

Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 1, 2025

At Circle Box ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (www.circleboxshop.com), make a purchase, or otherwise engage with us online or offline. We are based in Clearwater, Florida, and we operate in accordance with U.S. laws, including Florida consumer law, as well as privacy laws like the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

By accessing or using our website, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide to Us

When you engage with us (purchase, sign up, contact us), we may collect:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (processed via secure third-party providers)
  • Order history and preferences
  • Account credentials (if you create an account)
  • Customer service interactions

B. Information We Automatically Collect

We and our third-party service providers use tools such as cookies, pixels, and analytics to collect:

  • IP address
  • Browser/device type
  • Operating system
  • Pages visited and time on site
  • Referring website or link
  • Device identifiers
  • Purchase behavior

2. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, tags) to enhance your experience, perform analytics, and serve targeted advertisements.

Types of Cookies We Use:

  • Essential cookies – Required for core site functionality (e.g., cart, checkout).
  • Performance cookies – Help us understand site usage.
  • Functional cookies – Remember preferences.
  • Advertising cookies – Deliver ads relevant to your interests.

You can manage your cookie preferences through your browser settings or by using the “cookie settings” pop-up on our site (if applicable). By continuing to use our site, you consent to our use of cookies unless you disable them.

3. How We Use Your Information

We may use your data to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate with you (email, order updates, offers)
  • Improve our website and customer experience
  • Prevent fraud and ensure site security
  • Comply with legal requirements
  • Run marketing and retargeting campaigns (if you opt in)

4. How We Share Your Information

We do not sell your personal information.

We may share your data with:

  • Payment processors (e.g., Shopify Payments, Stripe, PayPal)
  • Shipping providers
  • Email platforms (e.g., Klaviyo, Mailchimp)
  • Marketing tools (e.g., Meta/Facebook Pixel, Google Ads, analytics tools)
  • Third-party apps integrated into our store for support or enhancement
  • Legal authorities, when required by law

All vendors we use are expected to uphold the same data protection standards outlined here.

5. Your Rights and Choices

If You Are a U.S. Resident (Including Florida and California):

You may have the right to:

  • Access, correct, or delete personal information we hold about you
  • Opt out of marketing communications at any time
  • Opt out of the sale of personal information (if applicable under CCPA)

To make such a request, email us at hello@circleboxshop.com.

If You Are an EU/EEA Resident:

You may have the right to:

  • Access your data
  • Request correction or deletion
  • Withdraw consent for data use
  • Request data portability
  • File a complaint with your local data authority

We only process EU personal data with your consent or legitimate interest and in compliance with GDPR.

6. How We Protect Your Information

We use secure technologies such as:

  • SSL encryption
  • Limited access to sensitive data
  • Secure third-party processors for payment and storage
    However, no system is 100% secure. You share data at your own risk, but we do our best to protect it.

7. Data Retention

We retain personal information only as long as necessary for:

  • Completing orders and maintaining records
  • Legal compliance (e.g., tax laws)
  • Business analytics and service improvement
    You can request deletion at any time, unless we are legally required to retain certain data.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we learn that personal information has been collected from a minor without parental consent, we will promptly delete it.

9. Third-Party Links and Apps

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before interacting with them.

10. Do Not Track Signals

Our site does not currently respond to "Do Not Track" signals from web browsers, but you may disable cookies or use privacy-focused extensions to control tracking on your end.

11. International Users

If you are accessing this site from outside the United States, your data may be transferred to, stored, and processed in the U.S. where our servers are located and our operations are based.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Please review it periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights:

Circle Box
Clearwater, Florida, USA
📧 Email: hello@circleboxshop.com